Unlock the full potential of your customer interface in Pharma and Life Sciences
Empower and enable your teams. Drive customer-centered transformation.
Achieve excellence in customer engagement.
Schedule Your Free Session
Many well-defined engagement strategies fail at the PowerPoint to execution gap. They do not reach the customer nor the customer-facing organization. by Stefan Turnwald
Bridge Strategy into Execution
Translate global strategies into local tasks.
Connect field and HQ roles and functions.
Establish agile and new work solutions.
Span and Integrate Solutions
Synergize engagement tactics.
Eliminate the teaching-doing gap.
Evolve execution into future literacy.
WHY CEEECON
CEEEcon Translates Strategies into Business Success
Execution Mastery
CEEEcon turns your strategy into actions your teams will love, and your customers will appreciate.
Tailored Solutions
Our solutions are customized to your unique needs and the specific opportunities of your markets.
Business-Driven Change
We drive customer-centered and employee-focused transformation for better business outcomes.
End-to-End Support
CEEEcon offers complete consulting & enablement services achieving customer engagement.
Our Values
Customer-Centered and Associate-Focused Approach
We drive customer-centered and employee-focused transformation for better business outcomes.
Positive associate experiences drive execution sustaining the investment in change.
Access and execution grows the brand and delivers business success.
Excellence in customer engagement is rooted in the customer-centered and associate-focused way of working.
Our Benefits
Innovative Design-based and Outcome-Driven Methodologies
CEEEcon applies proprietary solutions compatible with inclusive and agile solutions of the new work movement and complementary to more traditional corporate environments.
Viable Stepping-Stones
Foster future-competencies.
Ensure performance while transforming.
Checkpoints stress-testing the viability of the business execution.
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Design for Execution
Design-based and customer-focused.
Real business challenges solved in the consultative approach.
Optimize customer and associate experiences.
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Our Services
Highly Adaptable and Modular Offerings and End-to-End Services
Experience the seamless flow from strategic consulting, across hands-on enablement, to tangible actions. Establish the customer-centered and employee-focused way of working, and achieve excellence in customer engagement.
Consulting Services
Analyze your customer interface.
Build your tailored CEE strategy.
Lay-out ECC transformation plan.
Enablement Services
Embed change in the business.
Guide teams and individuals.
Enable associates and managers.
Sticky Notes Academy
Workshop Solutions
Apply the tools of industry experts.
Support your experts and managers.
Join the Sticky Notes Community.
By the Numbers
CEEEcon Transforms Customer Engagement Excellence
The CEEEcon was established by founder and CEO Stefan Turnwald. The services and solutions provided are rooted in his experience from numerous customer engagement excellence projects.
5000+
Field Representatives
… across all functions served and enabled in 20+ years of experience.
"With innovative approaches and a focus both on customers and employees, Stefan Turnwald successfully drives complex individual and organizational transformation."
Michael Kempf
Michael Kempf Consulting Partner
50+
Launches Supported
… from compound across indication to line-extension launches.
"Through cross-functional collaboration and expert project management in a complex, above-country matrix organisation, Stefan effectively bridging conflicts while championing patient-centered, customer-focused initiatives, driving value for the business, team, and organisation."
Elzbieta Obielecka
Former manager and business partner, Novartis Innovative Medicines Europe
25+
Indications Covered
… across the multitude of market settings: general and specialty medicines, oncology, and rare diseases.
"Stefan was frequently my go to person even when I was his Line Manager as he always provided insights and experiences that helped me overcome specific challenging scenarios."
David Fenech
Head commercial strategy, Prohealth Limited
Cross-Functional
Collaboration
… integrating business functions and aligning across global, regional, and local levels in business organizations of all sizes.
"Stefan Turnwald translates enablement and capability-building into real business outcomes, leveraging his deep expertise in start-up dynamics to drive measurable success."
Ayman Noaman
Executive director, head of european business operations at Covis Pharma
Omni-
Channel
Channel
Integration
… maximizing the impact of people-centered and e-commerce channel mixes.
Ready to transform your customer interface?
Take the first step towards excellence with CEEEcon. Whether you’re looking to bridge the gap between strategy and execution, tailor solutions to your unique needs, or empower your teams with expert support, we’re here to help.
Schedule Your Free Session
